Privacy Policy

Last Updated: July 29, 2025

This Privacy Notice for Primacy SI LLC (“we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at www.primacysi.com
• Engage with us in sales, marketing, or events

If you have any questions or concerns after reading this notice, please contact us at usprivacy@primacysi.com.
 

Summary of Key Points

• Personal Data: We process data based on your interactions. Learn more
• Sensitive Data: We do not process sensitive data.
• Third-Party Data: We do not collect it.
• Purpose: To deliver services, protect our platform, and comply with the law. Learn more
• Data Sharing: Only in limited, lawful circumstances. Learn more
• Security: We implement technical and organizational measures. Learn more
• Your Rights: You may access, modify, or delete your data. Learn more

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information when you interact with us. This includes:

• Names
• Phone numbers
• Email addresses
• Job titles

We do not collect sensitive personal data. Please ensure all data provided is accurate and updated.
 

Information Automatically Collected

We may collect data like:

• IP address
• Browser/device type
• Operating system
• Geolocation (based on IP/GPS)
• Usage patterns and access times

This helps maintain site security and improve performance.
 

2. How Do We Process Your Information?

Your information is processed to:

• Deliver requested services
• Enable communication
• Prevent fraud and ensure security
• Comply with legal obligations

3. When and With Whom Do We Share Your Personal Information?

We may share data in limited situations:

• Business Transfers: Such as during a merger or acquisition

We do not sell your data.
 

4. How Long Do We Keep Your Information?

We retain your data only as long as needed to fulfill the purposes outlined in this notice or as required by law. Once no longer required, data is deleted or anonymized.
 

5. How Do We Keep Your Information Safe?

We apply security measures to protect your data, but no method is 100% secure. Data transmission is at your own risk; always use a secure network.
 

6. Do We Collect Information from Minors?

No, we do not knowingly collect data from anyone under 18. If we become aware of such data, we delete it promptly. Parents may contact us to request removal.
 

7. What Are Your Privacy Rights?

You may have rights depending on your location, including to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Receive a copy of your data
• Appeal denied requests

Email us at usprivacy@primacysi.com to exercise your rights. Identity verification may be required.
 

8. Do-Not-Track Features

We do not respond to browser-based DNT signals due to the lack of standardization. If this changes, we will update our policy accordingly.
 

9. U.S. State-Specific Rights

Residents in certain U.S. states (e.g., CA, CO, FL, TX, VA) may have additional rights. These include:

• Knowing if data is being processed
• Accessing, correcting, or deleting personal data
• Opting out of targeted advertising or data sales
• Requesting lists of data categories and third parties (as per state law)

We do not sell or share personal data for commercial purposes. Appeals may be submitted via email if requests are denied.
 

10. SMS Terms and Conditions

By opting in to SMS, you agree to receive messages about IT Services. Terms:

• Message frequency varies
• Standard rates may apply
• Reply “STOP” to unsubscribe
• Reply “HELP” for assistance
• We do not share your phone number for promotional purposes

11. Updates to This Notice

We may update this notice. Revisions will be indicated by the “Last Updated” date. Major changes will be communicated via the website or email.
 

12. How to Contact Us

Email: usprivacy@primacysi.com

Mailing Address:
Primacy SI LLC
2100 Geng Rd, Suite 210
Palo Alto, CA 94303
United States
 

13. Review, Update, or Delete Your Information

You may request to view, update, or delete your data by contacting us or submitting a data subject access request. Email: usprivacy@primacysi.com